Refund policy

Return and Refund Policy
Important: Do not return any product without contacting us first.

If you need to return an item, please contact us with your order number and details about the product you wish to return. Our team is ready to assist you through the entire process!

How to Request a Return:
Send an email to thenextstopusa7@gmail.com with your order number and the reason for the return.

Return Conditions:
• You may return new, unopened products in the same condition in which they were sent.
• The maximum period to request a return is 7 business days after delivery. After this period, unfortunately, we cannot offer refunds or exchanges.
• Returns due to our error: If you receive an incorrect, defective, or damaged item, we will cover the cost of the return.

Return Process:

1. Contact our customer service team.
2. Once we receive the returned product, we will conduct an evaluation.
3. The refund will be issued using the same payment method used for the purchase.
   • The processing time for your return is 3 to 5 business days after receiving the item.
   • Bank processing times for the refund may take 5 to 10 business days.

Sale Items:
We do not accept returns on products purchased during sales or with special discounts.